Cristin Gallup Rich is a longtime resident of Northwest Connecticut who brings a deep love of community, service, and compassionate care to her role as Executive Director of East Mountain House. Having grown up in Salisbury and raised her family here, Cristin has a profound connection to the people and places that define this region—and a strong belief in the power of community to care for its own during times of greatest need.

Cristin’s professional background bridges nursing, nonprofit leadership, and environmental stewardship. She is a registered nurse with experience in hospice and home health care, including her work as a clinical nurse and case manager with the former Salisbury Visiting Nurse Association. Her nursing career has focused on supporting patients and families through serious illness with dignity, education, and compassionate presence—values that closely align with the mission of East Mountain House.

In addition to her clinical work, Cristin has a history of community leadership and service. She has held nonprofit board and elected positions in Salisbury, contributed to town planning and environmental initiatives, and volunteers locally as an EMT. Her earlier career in environmental education and international service—including work with the U.S. Peace Corps—reflects a lifelong commitment to community well-being, sustainability, and service.

Cristin holds a Master of Science in Nursing Management and a certificate in Public Health Quinnipiac University, as well as a Master’s degree in Environmental Management from the Yale School of Forestry and Environmental Studies (now the Yale School of the Environment). Her nursing master’s capstone explored the challenges of encouraging earlier access to hospice care—an issue that continues to inform her leadership at East Mountain House.

As Executive Director, Cristin is honored to support East Mountain House’s vision of compassionate, community-supported end-of-life care. She brings together her professional experience, personal values, and deep community ties to help ensure that individuals and families are met with dignity, warmth, and support at one of life’s most vulnerable moments.

Kimberle is married and the proud mother of an adult daughter.

She is a seasoned healthcare professional with more than 45 years of experience across medical billing and coding, patient care, and healthcare administration. Her career began at a young age in long-term care facilities following the sudden loss of her mother, a life-changing event that instilled in her a deep and enduring commitment to compassionate, patient-centered care.

Throughout her career, Kimberle has worked extensively in both primary care and cardiovascular medicine, gaining hands-on experience in every aspect of medical office operations, from front-desk services to management. In addition to her professional roles, she has been a dedicated caregiver for over four decades, offering support both professionally and personally to those in need.

For the past 15 years, Kimberle has focused on recruiting home health aides to serve individuals and families throughout Litchfield County. Assisting families in finding the right care and guiding them through the caregiving process has become one of the most rewarding aspects of her work.

Kimberle currently serves as Scheduling Coordinator and Home Health Aide Recruiter for The East Mountain House. She brings unparalleled empathy, extensive experience, and a lifelong dedication to serving others with dignity and compassion.

Our guests are served by a skilled family support team with years of home care experience.